The guest intelligence platform

Your restaurant
remembers
everything.

We build a relationship intelligence system into your restaurant. Staff know who's walking in before they arrive. Guests feel like the only people in the room.

Explore the live demo
JF
RH
SB
MW

47 UK restaurants using TableMind · Avg 4.8★ after 90 days

Works with
  • OpenTable
  • ResDiary
  • SevenRooms
  • Collins
  • Square

Every review.
Acted on.

Connected via the official Google Business Profile API. Reviews surface in real time — matched to guest profiles, flagged for response, AI draft ready in one click.

4.8★
Avg venue rating after 90 days
3.2×
More reviews responded to
67%
Negative reviews resolved
24hr
Avg AI response time
JT
James Thornton
2 days ago · Google
★★★★★

"Staff mentioned our Italy trip and brought a Brunello unprompted. The kind of detail that makes you feel genuinely valued rather than just another cover."

Matched to profile · 14 visits logged
✓ Response posted
AI response draft · 3★ review
Rachel Thompson left a mixed review

"Service was slow on our last visit — food was excellent but we waited 25 minutes between courses."

"Rachel, you're absolutely right — the wait between courses wasn't good enough. I've looked into your visit and I'm sorry. I'd love to welcome you back personally."
G
Draft ready · Google Business Profile connected
NP
Nina Patel
1 week ago · Google
★★★★★

"They had a card on the table for my birthday and a surprise dessert. I hadn't asked for anything. We're already booked for next month."

Milestone send triggered · Birthday card logged
✓ Response posted
AM
Alex Morris
3 days ago · Google
★★

"Booked for a birthday dinner but it felt quite rushed. Food was great but we didn't feel particularly welcomed."

AI response draft
"Alex, I'm really sorry your birthday dinner felt rushed — that's the opposite of what we want. I'd love to make this right."

Everything your team needs
to be remarkable.

Built for independent UK restaurants. Done-for-you setup, live in 7 days. No per-cover fees, no enterprise contracts, no figuring it out yourself.

Living guest profiles

Every visit, preference, dietary need, life event and conversation — built automatically, enriched by staff. Compounds visit by visit.

Pre-service AI briefing

Each staff member sees their assigned tables with flagged guests, context and conversation starters before service begins.

Conversation log

Staff add notes in 30 seconds after service. AI surfaces the relevant ones at the next booking. The maitre d's black book — permanent.

Staff rota integration

Each staff member sees only their section. Swap shifts and the briefing updates instantly. Works across multiple sites.

Lapse detection

Guests not seen in 90 days flagged automatically. If they rebook, they appear at the top. If they don't, a personalised win-back goes out.

Milestone engine

Birthdays, anniversaries, festive holidays — automated personalised WhatsApp or SMS at exactly the right moment.

Physical sends

Birthday wine to their door. Handwritten anniversary cards. Seasonal hampers. Approve in one tap — we handle fulfilment.

Google reviews hub

Every review in real time. Negative ones flagged instantly. AI drafts a personalised response. One click to post.

Analytics dashboard

Return visit rate, lapse rate, sends conversion, Google rating trend, average spend uplift. Updated daily.

WhatsApp & SMS

Every message references something real from the guest's history. Not a mail merge. GDPR-compliant. Open rates 8× email.

Booking system agnostic

OpenTable, ResDiary, SevenRooms, Collins, Square — or any CSV export. Profiles live within an hour.

Multi-site ready

Unified guest profiles across venues. A regular at both sites recognised everywhere. Shared analytics, separate rotas.

The rota knows who's on.
The platform tells them everything.

Staff rota and guest intelligence work together. The right person gets the right briefing for their section, automatically.

Tonight's rotaTuesday 22 April · Dinner
MH
Marcus Hughes
Floor manager
T1–3T7
17:00–23:30
SC
Sophie Chen
Senior FOH
T4–6T11
17:30–23:00
JW
James Walsh
FOH / Sommelier
T2T8T10
18:00–23:00
PK
Priya Kapoor
FOH
T9T12T13
18:00–23:00
BN
Ben Nkosi
FOH support
Starts 19:30
19:30–23:00
JT
James & Sarah Thornton
14 visits · Last in 4 months ago · Avg £87pp
Sarah's baby may have arrived since January — acknowledge warmly. James was promoted to partner in November. Italy trip planned for summer 2025 — mention the new Brunello. Corner booth confirmed. No coriander on James's dish.
Corner boothNo coriander (James)Pescatarian (Sarah)Italy trip — summer 2025Côtes du Rhône

"Sarah mentioned she's expecting — due April. No alcohol, asked quietly."

3 Jan · logged by Marcus H.

"James just been made partner at the firm. Big celebration tonight."

14 Nov · logged by Sophie C.

Wine at their door.
Before they've even thought about dinner.

The system generates the send list. You approve in one tap. We handle everything — wine, cards, hampers — through our fulfilment partners.

🍷
James Thornton — birthday wine
Côtes du Rhône · Deliver by 12 March · Majestic Wine · £16 from sends budget
✉️
Khan wedding anniversary card
Handwritten card · Post by 18 June · Papier · £4.50 · Personal message included
💬
23 lapsed guests — WhatsApp campaign
Not seen in 90+ days · Each message references last visit · GDPR-compliant
🎁
Oliver Clarke — Christmas hamper
Sent 18 Dec · Delivered · Oliver left 5★ review 3 days later
✓ Delivered · Booking followed within 7 days

Live in seven days.
We build it for you.

Unlike software you figure out yourself, we install the entire system. Your only job is to show up for onboarding.

  1. 01

    Export your guest list

    Log into your booking system, export a CSV, send it to us. We import everything within the hour. That's your only technical task.

    Works with any booking system
  2. 02

    We build the platform

    We connect your booking system, integrate Google reviews, configure your rota, set up the milestone engine and lapse rules. Done by us within 7 days.

    No developer needed on your side
  3. 03

    60-minute team onboarding

    One session with you and your floor manager. By the end, every staff member is confident and you're ready for first service.

    You and your manager only
  4. 04

    The platform runs

    Staff get briefed every shift. Sends go out. Reviews get responded to. Profiles compound. You approve everything in minutes.

    Small monthly retainer covers everything
"A guest came in and our new waitress greeted her by name, asked about her daughter's graduation, and had her usual wine ready before she'd sat down. She left a five-star review that night."
RH
Richard Holt
The Larder, Edinburgh — Founding venue

One upfront build.
Small monthly retainer.

You pay for the build once and own it. The retainer keeps everything running.

Upfront fee — the build

Platform setup, booking system connection, guest data import, staff rota, Google reviews integration, onboarding and training. Done once. You own it.

Monthly retainer — the engine

Hosting, software updates, sends fulfilment budget, WhatsApp/SMS credits, Google reviews monitoring, and direct support. Cancel any time.

Starter
£1,950
one-off setup fee
then £149/month
retainer · cancel any time

1 venue. Core guest intelligence. Live in 7 days.

  • Full platform build & setup
  • Guest profiles + conversation log
  • Pre-service AI briefing
  • Staff rota integration
  • Milestone sends (WhatsApp/SMS/email)
  • Google reviews hub + AI responses
  • Lapse detection + win-back
  • Onboarding + staff training
Operator
£8,950
one-off setup fee
then £349/month
retainer · cancel any time

Up to 3 venues. Fully done-for-you with dedicated account manager.

  • Everything in Growth
  • Up to 3 venues
  • Dedicated account manager
  • Monthly strategy call
  • £400/month sends budget
  • Multi-site analytics
  • Priority 3-day build

No per-cover fees · No minimum term · You own the platform · Cancel with 30 days' notice

Ready to make every guest
feel remembered?

Book a 20-minute demo and we'll show you exactly what TableMind could do for your venue — using your own data.

See pricing

No contracts · Live in 7 days · We build it for you